Our Guarantee

High Class Tree & Landscaping would like to thank you for your interest in our company and we look forward to working with you in the near future.

Plant Guarantee

High Class Tree & Landscaping will replace or credit all nursery stock supplied and installed by us that fail to survive for a period of one year from the date of installation. Plants will only be replaced one time at no charge for the materials and labor. Replacement plants are not warranted. Liability not to exceed plant value.

The following are expressively excluded from coverage by this warranty: Perennials, Groundcovers, other non-hardy plants, including but not limited to Leyland Cypress, Crepe Myrtle, Cherry Laurel, Heather’s, Cryptomeria Bare root plants, plants in containers above ground, client supplied plants, transplants, grass seed and sod along with specified plants that might be installed in a location against the advice of High Class Tree & Landscaping Transplanting, in most cases, is successful. However, to insure success we must prune each plant moderately too severely as we see fit before its relocation is started. Bare root groundcovers under 4” pot size are not warranted.

Once material is delivered and installed, the responsibility for disappearance, theft, or vandalism shall be the customer’s.

All construction shall, unless otherwise specified herein, carry a one-year warranty from the date on the invoice on materials and workmanship excluding neglected maintenance, misuse, vandalism, or damage from acts of God. Where applicable manufacturers’ warranties shall apply. Warranties will be voided in cases of physical and or chemical damage, neglect in watering or pest control, or in accounts over 30 days past due from date of invoice.

All material is warranted to be as specified. All work is to be completed in a workman like manner according to standard practices. Any alteration or deviation from the above specifications involving extra costs will be executed only upon written orders, and will become an extra charge over and above the estimate. All agreements are contingent upon strikes, accidents or delays beyond our control. All our personnel are fully covered by Workmen’s Compensation Insurance High Class Tree & Landscaping is a fully insured contractor.

– Some conditions apply (see below)

 Irrigation Guarantee

2-year parts & labor guaranteed on complete new system installation.

  • Guarantee is VOID when system is not maintained and winterized by J. Downend Landscaping, Inc.
  • Guarantee excludes but is not limited to, neglected maintenance, misuse, vandalism, or damage from acts of God.
  • Guarantee is VOID in cases when accounts are not paid in full.

– Some conditions apply (see below)

Conditions

It is the customer’s responsibility to locate, clearly identify, and notify High Class Tree & Landscaping of all underground conduits, wiring, pipes, septic systems, etc. Any damage to such underground conduits, wiring, pipes, septic systems, etc. shall not be the responsibility of High Class Tree & Landscaping. We have the right to substitute any plant under warranty with one of equal value. The landscape contractor shall not be held responsible for concealed conditions such as, but not limited to, rock, water, clay pan, asphalt or any other obstacles encountered which are not apparent at the time of estimating.

It will be the customer’s responsibility to clear the area to be landscaped of all debris, building materials and any other obstructions, unless High Class Tree & Landscaping is contracted to do so.

Substitutions of plant material may be necessary due to the availability of certain materials, with designer and customer approval.

All materials installed by High Class Tree & Landscaping will be true to name, and up to or beyond industry standards. Plants will be free from disease, insects, and in healthy condition when planted. Proper watering, fertilizing, and pest control are necessary to maintain healthy plant growth. Warranties will be voided in cases of physical and/ or chemical damage, neglect in watering or pest control, or in accounts over 30 days past due from the date of invoice. Once installed, we are not responsible for damage from acts of God or extreme weather conditions, theft, vandalism, or disappearance.

Before, during, or after installation, of any landscape project, excessive storm damage may cause erosion and washout conditions. High Class Tree & Landscaping will not be held responsible for storm damage. We will restore the areas to their original condition after signing a work order to approve such restoration.

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